Data Protection

8up's Privacy Policy — Your Data Is Our Responsibility

Find out exactly how your data is collected, stored, and protected — all clearly explained.

Last Updated: January 2026
256-bit
SSL Encryption
5 Lakh+
Protected Users
Zero
Sale to Third Parties
In English
Full Policy

This Privacy Policy applies to all users of the 8up platform. By using the platform, you are deemed to have accepted this policy.

1 Scope & Application

8up (https://8up.online) is a trusted online betting platform in Bangladesh. We believe privacy is a fundamental right for every user. That's why our Privacy Policy is built on complete transparency — so you always know exactly how your data is used.

This policy applies to the 8up website, mobile app, and all related services. It is in effect whenever you open an account, place a bet, or simply browse our platform.

  • This policy may be updated at any time; users will be notified of any changes.
  • This policy is crafted in compliance with applicable data protection regulations in Bangladesh.
  • For any questions, reach us at support@8up.online.

2 What Data We Collect

8up only collects data that is genuinely necessary to provide our services. We do not ask for anything beyond that.

Directly Provided Information

Data Type When Data Is Collected Purpose
Name & Date of Birth At the Time of Registration Identity Verification & Age Confirmation
Mobile Number During Registration & Login OTP Verification & Communication
Email Address At the Time of Registration Notifications & Password Recovery
Payment Information During Deposit/Withdrawal Transaction Processing
National ID During KYC Verification Identity & Age Verification

Automatically Collected Information

  • IP address and device information (model, operating system).
  • Browser type and version.
  • Platform access times, pages visited, and click activity.
  • Location data (country level only).
  • Data collected via cookies and session storage.

3 Purpose of Data Use

Collected data is used only for its specified purpose. No data is used beyond its intended scope.

  • To create, manage, and secure your account.
  • To process and verify financial transactions.
  • To provide customer support and resolve issues.
  • To inform you of relevant promotions and bonus offers.
  • To improve platform security and prevent fraud.
  • To comply with legal obligations.
  • To personalize your experience on the platform.

We will never: Selling your data, sharing it with third-party advertisers, or using it for marketing purposes without your consent.

4 Data Sharing & Disclosure

8up only shares your information in specific circumstances and with specific parties. Data protection is ensured in every case.

When Your Data May Be Shared

  • Payment providers: Payment providers such as Mobile Pay, Nagad, and Rocket receive only the minimum data necessary to process transactions.
  • Technology service providers: Server hosting, data analytics, and cybersecurity providers receive data under contractual terms.
  • Law enforcement agencies: Data may be disclosed in response to a court order or a lawful request from authorities.
  • Fraud prevention: Limited data may be shared in the course of fraud investigations.

Important: Your data is not shared with any parties beyond those listed above. Selling data to advertisers, data brokers, or any third party for commercial purposes is strictly prohibited.

5 Data Storage & Security

8up uses industry-standard security measures to keep your data safe, with protection enforced at both the technical and administrative levels.

Security Measures

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Passwords are stored using bcrypt hashing — never in plain readable form.
  • Regular security audits and vulnerability assessments.
  • Option to enable two-factor authentication (2FA).
  • Firewall and intrusion detection systems on our servers.

Data Retention Period

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Compliance
Login Log 90 Days Security Monitoring
Marketing Preferences Until Unsubscribed Respecting User Preferences

6 Cookies & Tracking Technologies

8up uses cookies and similar technologies to enhance your platform experience. The cookies in use are detailed below.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Your Rights

You have several important rights regarding your personal data at 8up. To exercise any of these rights, contact our support team directly.

Right to Access Your Data

You have the right to request a copy of the data we hold about you. We will respond within 30 days of your request.

Right to Correct Your Data

If any of your information is incorrect, you may request that it be updated.

Right to Erasure

You may request deletion of your data, unless we are required to retain it by law.

Right to Object to Processing

You may object to your data being used for marketing or profiling purposes.

Right to Data Portability

You may request a download of your data in a structured format.

8 Minor's Privacy

8up is strictly an adults-only platform. We do not knowingly collect data from any minor.

  • Registration is strictly prohibited for anyone under the age of 18.
  • An age verification process is in place at the time of registration.
  • If a minor is found using an account, it will be immediately suspended and all associated data will be deleted.
  • Parents or guardians may submit complaints related to a minor's account.

9 Third-Party Links & Services

Some third-party services are integrated into the 8up platform — such as payment gateways. These services have their own privacy policies.

  • Payment providers process your transaction data in accordance with their own privacy policies.
  • 8up is not responsible for the privacy practices of third parties.
  • All third-party providers are under contract and committed to keeping your data secure.

10 Policy Updates & Contact

This Privacy Policy may be updated from time to time. For any significant changes, we will notify you via email or platform notification.

  • You will be notified 7 days before any policy changes take effect.
  • The date of the latest update will be shown at the top of this page.
  • For any privacy-related enquiries: support@8up.online
  • You can also reach us on Live Chat for any privacy-related questions.
Our Commitment to Security

How Your Data Is Kept Secure

We protect your privacy on both the technical and administrative level.

End-to-End Encryption

Every data transfer is secured with 256-bit SSL encryption, ensuring no one can intercept or alter your information in transit.

Data Is Never Sold

8up will never sell your personal data to third-party advertisers or data brokers — that is a firm policy we do not compromise on.

User Controls

You're in control — choose what data you share, what marketing you receive, and even delete your account if you wish.

Regular Security Audits

Our systems are regularly reviewed by a third-party expert team. Any vulnerabilities identified are addressed immediately.

Transparent Policy in English

Instead of complex legal language, this privacy policy is written in plain, straightforward English — so every user can easily understand it.

Rapid Incident Response

In the event of a security incident, affected users will be notified within 72 hours and immediate action will be taken.

Start Playing on a Secure Platform

Your data is fully secure. Register now and claim your welcome bonus.

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